Frequently Asked
Questions
1. Do you offer custom-made orders?
Yes! We love creating personalized pieces. Just send us your design idea, colors, and details.
2. How long does it take to finish an order?
Most handmade items take 3–7 business days depending on complexity and quantity.
3. What materials do you use?
We use high-quality, carefully selected materials to ensure durability and beautiful finishes.
4. Can I choose my own colors or theme?
Absolutely! You can customize colors, styles, and themes to match your vision.
5. Do you ship nationwide?
Yes, we ship all over the Philippines. Shipping fees vary by location.
6. How do I place an order?
You can order through our website, message us on social media, or use our online checkout.
7. What payment methods do you accept?
We accept GCash, bank transfer, and online payments (if available on your store).
8. Can I cancel or change my order?
Changes are allowed within 24 hours after placing your order. Once crafting starts, cancellations may not be possible.
9. Do you accept bulk or event orders?
Yes! We offer special rates for weddings, parties, giveaways, and corporate events.
10. Are your items handmade?
Yes — every piece is handcrafted with love, care, and attention to detail.
